Those involved can become so entrenched in the details and emotions that finding a solution becomes overwhelming.
Often, a third party is needed that can help those involved navigate a path toward resolution. On their own, personal interests are too important and compromise seems like losing. Being in a room together can often lead to inappropriate responses and harmful actions. Help is needed.
Mediation can be a chance to guide the parties toward a healthy solution. Conversation that leads to solutions can be led by a mediator that is impartial and objective. The mediator’s goal is to lead both parties to a solution they can accept. The mediator’s interest in the situation is only as it pertains to moving toward a peaceful solution. The mediator does not take sides, but is only interested in the end goal of reconciliation and resolution.
Mediation is a tool that can be used to resolve conflict peacefully.
As a tool, it can lead to restored relationships and transformed situations.
What mediation is…
- A deliberate attempt to confront a conflict and seek resolution.
- A guided conversation with both parties and a mediator.
- A chance for both parties to express their perception, understanding and emotions involved with the situation.
- A safe setting with rules for conduct and an objective mediator guiding the conversation and enforcing those rules.
- A chance to aim for a win-win solution for all parties involved.
What mediation is not…
- A chance to vent and verbally abuse the other party.
- A situation that aims to harm those involved by putting them in danger and not providing safety guidelines.
- A situation that leads to a judgment by the mediator which may be a solution not agreed upon by both parties.
- A guaranteed solution. It can lead to restoration but a solution is not reached unless both parties agree.
Who the mediator is…
- An objective party who guides the conversation.
- A trained leader who sets the guidelines for the conversation and helps the parties adhere to those guides.
- A listener who aims to guide those involved to a solution while not taking sides, judging the parties or determining a solution on his own.
- A person invested in restoring relationships and seeking a healthy solution.